RETURNS

1. Download and fill the returns form.

RETURNS FORM

2. Package your items and include with returns form.

3. Notice that return items must be unopen.

4. Send the package on our adress: Loko Trade, s.r.o., Šenkvická ul. 5, 902 01 Pezinok, Slovak republic.

5. Your refund will be processed till 14 days from recieving your package by us. We will keep you inform through e-mail about receiving the package and processing the return payment.

6. Please make sure you are sending your package with the proof from the post with reference number. You don´t have to give it to us to processed the returns but keep it safe for any occasions, if something is happend with your package or delivery delayed. We are not responsible for the troubles caused by delivery company.

7. For any questions don´t hesitate to contact us on volo@volo.bio.

 

With Love Your Volo.bio team